Company  Details and Definitions

 

Beer Merchants is the online trading name used by Cave Direct Limited

 

Company address:

 

Unit B10 Larkfield Trading Estate,

 

New Hythe Lane, Larkfield

 

Kent ME20 6SW

 

Telephone: 01622 710339 Option 3

 

Company Reg. Number 067358514

 

VAT Reg. Number 944248608

 

e-mail: info@beermerchants.com 

 

Terms and conditions

This agreement applies as between you, the User of this Website or Purchaser and Beer Merchants, the owner of this Website.  Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance.  The Purchaser’s order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to the Purchaser indicating that the order has been fulfilled and has been dispatched.

 

Intellectual Property

All content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Beer Merchants, our affiliates or other relevant third parties.  By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Beer Merchants

 

Accounts

In order to purchase Goods on this Website and to use the enquiry facilities users are able to create  an Account which will contain certain personal details and Payment Information which may vary based upon a User’s use of the Website as we may not require payment information until a purchase is to be made. 

Returns Policy

We aim to always provide high quality Goods that are fault free and undamaged.  On occasion however, goods may need to be returned.  Returns are governed by these Terms and Conditions.

If the Purchaser receives Goods which do not match those ordered, unless accompanied by an explanatory note or communication detailing the changes, stating reasons for the changes and setting out your options, the Purchaser should contact us within 10 working days to arrange collection and return.  Beer Merchants is responsible for paying shipment costs.  The Purchaser will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used when the Goods were purchased.  Refunds and replacements will be issued upon our receipt of the returned Goods.

If any Goods purchased have faults when they are delivered, the Purchaser should contact info@beermerchants. com within 28 working days to arrange collection and return.  all carriage costs will be borne by us.  Goods must be returned in their original condition with all packaging and documentation.  Upon receipt of the returned Goods, the price of the Goods, as paid, including carriage  will be refunded through the payment method used when the Goods were purchased.

If Goods are damaged in transit and the damage is apparent on delivery, the Purchaser should sign the delivery note to the effect that the goods have been damaged.  In any event, such damage should be reported to info@beer merchants.com within 10 working days and arrange collection and return.  Beer merchants is responsible for paying shipment costs.  Upon receipt of the returned Goods, the price of the Goods, as paid, will be refunded through the payment method used when the Goods were purchased.

If the Goods have been dispatched or have reached you, but the Purchaser decides that they are no longer required, the Goods can be returned to beer merchants within 10 days of receipt.  Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of beer merchants. The Purchaser is responsible for paying shipment costs if Goods are returned for this reason.

If the Purchaser wishes to return Goods to for any of the above reasons, please contact us at info@beermerchants.com to make the appropriate arrangements.

 

Age Restriction

By purchasing from our site you are confirming that you are 18 years or over. It is illegal in the UK to sell alcohol to someone under  18 or for an adult to buy or attempt to buy alcohol on behalf of someone under 18. 

 

Reviews

By submitting a review to our site you are agreeing to our use of it on our website and social media under the following conditions:

We reserve the right to edit your review as we see fit.

We may decide not to publish your review. This would be at our discretion, but might be because it's too long, has too many typos, seems suspiciously biased one way or another, or just that it's not the kind of thing we're looking for.

While you retain copyright in your work, by submitting any content to www.beermerchants.com, you allow Beer Merchants a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

If you have a problem with a review you have submitted, please contact us by email or by phone.

 

 Billing Information

We accept all major credit cards secured by SSL and using the sage pay gateway. Title  of Goods will not pass to the Purchaser until the full purchase price for those goods has been received by Beer Merchants. Title remains with Beer Merchants until payment is complete.

 

Goods, Pricing and Availability

Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from Beer Merchants correspond to the actual Goods, Beer Merchants is not responsible for any variations from these descriptions. We will on occasion substitute a product that is out of stock, with a comparable product of equal or greater value.

All pricing information on the Website is correct at the time of going online.  Beer Merchants reserves the right to change prices and alter or remove any special offers from time to time and as necessary. 

All prices on the Website include VAT.  Beer Merchants' VAT number is 944248608 

Competition Ts & Cs

From time to time we run competitions for our customers and followers, offering beer or tickets to our partners’ festivals. In return we collect data within GDPR laws. All our competitions are open only to those over 18 and in the UK and Northern Ireland, prizes are non-transferable and non-exchangeable. There is no cash alternative and our decision and closing date is final. For further information, please check the responding webpage for the competition.

Data Protection

Our aim is to safeguard our users' privacy whilst providing a personalized and valuable service. We are committed to the Data Protection Act 1998.

Beermerchants Reviews

4.62 Average

1691 Reviews

Jonathan Myles

Good choice, good price, great delivery!

Posted 1 hour ago

Anonymous

Great product and delivered quickly, also was well packaged!

Posted 14 hours ago

Anonymous

I am very content with BeerMerchants.com. Keep up the great work.

Posted 14 hours ago

Anonymous

Faultlessly perfect!

Posted 23 hours ago

Anonymous

Brilliant range of beers with speedy delivery. Highly recommended!

Posted 2 days ago

Ciaran Armstrong

Some cracking beers at a decent price, delivered quickly. What more do you want people? :)

Posted 2 days ago

Mary Donnelly

First class service, order delivered fast and expertly wrapped, thanks

Posted 3 days ago

Anonymous

Fast efficient service . Packaging excellent

Posted 6 days ago

Bob Longhurst

Excellent service. German Lager not sold elsewhere was very reasonably priced and arrived perfectly packed within a few days of ordering. Well pleased with my whole transaction. The lager's excellent too!

Posted 6 days ago

Anonymous

Very quick, safe delivery of some good beers and a glass for a great price. Would use again.

Posted 6 days ago

william riley

packaging not very good. some bottles laying loose in the box surprised that they was not broken

Posted 6 days ago

Lee Connor

Efficient service, great website. No parcel tracking, but it wasn't needed in this case. Happy to recommend....

Posted 6 days ago

Anonymous

Swift service as usual.

Posted 6 days ago

Anonymous

Quick delivery and service. Good price. Would definitely use again and have recommended to a friend

Posted 1 week ago

Anonymous

Great prices and prompt delivery.

Posted 1 week ago

Anonymous

Quick and effective service. Very good range of beverages.

Posted 1 week ago

Anonymous

Yet to try beers. Delivery took longer than anticipated.

Posted 1 week ago

Rob Bright

Always use them as they have a great range of beers for reasonable prices.

Posted 1 week ago

ian kaye

My order was very professionally dealt with and delivered very quickly I would recommend them to everybody well done

Posted 1 week ago

Anonymous

Purchased the Augustiner Helles beers as a Christmas present, they arrived in excellent time over the christmas period and also very well packaged.

Posted 2 weeks ago

Oliver Bristow

Always a good service

Posted 2 weeks ago