Company  Details and Definitions

 

Beer Merchants is the online trading name used by Cave Direct Limited

 

Company address:

 

Unit B10 Larkfield Trading Estate,

 

New Hythe Lane, Larkfield

 

Kent ME20 6SW

 

Telephone: 01622 710339 Option 3

 

Company Reg. Number 067358514

 

VAT Reg. Number 944248608

 

e-mail: info@beermerchants.com 

 

Terms and conditions

This agreement applies as between you, the User of this Website or Purchaser and Beer Merchants, the owner of this Website.  Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance.  The Purchaser’s order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to the Purchaser indicating that the order has been fulfilled and has been dispatched.

 

Intellectual Property

All content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Beer Merchants, our affiliates or other relevant third parties.  By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Beer Merchants

 

Accounts

In order to purchase Goods on this Website and to use the enquiry facilities users are able to create  an Account which will contain certain personal details and Payment Information which may vary based upon a User’s use of the Website as we may not require payment information until a purchase is to be made. 

 

Privacy

Information will be collected to enable us to send you details of products which you may be interested in, if you would prefer not to receive these details please contact us at info@beermerchants.com

The Website places cookies onto your computer or device.  These cookies are used for the purpose of helping us improve your experience on our site. Please contact us on info@beermerchants.com for further information.

We will never pass your information onto third party.

 

Returns Policy

We aim to always provide high quality Goods that are fault free and undamaged.  On occasion however, goods may need to be returned.  Returns are governed by these Terms and Conditions.

If the Purchaser receives Goods which do not match those ordered, unless accompanied by an explanatory note or communication detailing the changes, stating reasons for the changes and setting out your options, the Purchaser should contact us within 10 working days to arrange collection and return.  Beer Merchants is responsible for paying shipment costs.  The Purchaser will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used when the Goods were purchased.  Refunds and replacements will be issued upon our receipt of the returned Goods.

If any Goods purchased have faults when they are delivered, the Purchaser should contact info@beermerchants. com within 28 working days to arrange collection and return.  all carriage costs will be borne by us.  Goods must be returned in their original condition with all packaging and documentation.  Upon receipt of the returned Goods, the price of the Goods, as paid, including carriage  will be refunded through the payment method used when the Goods were purchased.

If Goods are damaged in transit and the damage is apparent on delivery, the Purchaser should sign the delivery note to the effect that the goods have been damaged.  In any event, such damage should be reported to info@beer merchants.com within 10 working days and arrange collection and return.  Beer merchants is responsible for paying shipment costs.  Upon receipt of the returned Goods, the price of the Goods, as paid, will be refunded through the payment method used when the Goods were purchased.

If the Goods have been dispatched or have reached you, but the Purchaser decides that they are no longer required, the Goods can be returned to beer merchants within 10 days of receipt.  Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of beer merchants. The Purchaser is responsible for paying shipment costs if Goods are returned for this reason.

If the Purchaser wishes to return Goods to for any of the above reasons, please contact us at info@beermerchants.com to make the appropriate arrangements.

 

Age Restriction

By purchasing from our site you are confirming that you are 18 years or over. It is illegal in the UK to sell alcohol to someone under  18 or for an adult to buy or attempt to buy alcohol on behalf of someone under 18. 

 

Reviews

By submitting a review to our site you are agreeing to our use of it on our website and social media under the following conditions:

We reserve the right to edit your review as we see fit.

We may decide not to publish your review. This would be at our discretion, but might be because it's too long, has too many typos, seems suspiciously biased one way or another, or just that it's not the kind of thing we're looking for.

While you retain copyright in your work, by submitting any content to www.beermerchants.com, you allow Beer Merchants a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

If you have a problem with a review you have submitted, please contact us by email or by phone.

 

 Billing Information

We accept all major credit cards secured by SSL and using the sage pay gateway. Title  of Goods will not pass to the Purchaser until the full purchase price for those goods has been received by Beer Merchants. Title remains with Beer Merchants until payment is complete.

 

Goods, Pricing and Availability

Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from Beer Merchants correspond to the actual Goods, Beer Merchants is not responsible for any variations from these descriptions. We will on occasion substitute a product that is out of stock, with a comparable product of equal or greater value.

All pricing information on the Website is correct at the time of going online.  Beer Merchants reserves the right to change prices and alter or remove any special offers from time to time and as necessary. 

All prices on the Website include VAT.  Beer Merchants' VAT number is 944248608 

Data Protection

Our aim is to safeguard our users' privacy whilst providing a personalized and valuable service. We are committed to the Data Protection Act 1998.

Beermerchants Reviews

4.60 Average

506 Reviews

Guest

Excellent service and delivery. Lovely beer!

Posted 23 hours ago

KEITH BENNETT

Great beer Fast delivery times Do you sell glasses?

Posted 1 day ago

Anthony Burke

Absolutely great service from the selection of beer to beer hampers, gift sets and glassware. Delivery was also very quick to Ireland. Could not fault Beer Merhants in anyway, will definitely be ordering again soon

Posted 1 day ago

Daniel Turnbull

Amazing selection and amazing delivery price on orders!! Definitely will return!!

Posted 2 days ago

susan Keen

Great selection of fruit beers, looking forward to trying them out

Posted 2 days ago

Michael Preece

Good choice of some otherwise hard-to-find beers. Excellent prices and service slightly let-down by the late delivery by ParcelForce

Posted 2 days ago

Kev Sorrie

Very good service and very helpful staff!

Posted 3 days ago

Martin Thomas

Always have a good stock of beers I'm looking for when others struggle. From paying to receiving my orders has always been quick, hassle free and I won't hesitate to recommend them to others.

Posted 6 days ago

Guest

Excellent service, quick delivery, good selection!!

Posted 6 days ago

Renato Figoli

All was PERFECT! Will buy again.

Posted 6 days ago

Alison Patterson

Excellent service recommend

Posted 1 week ago

Ezio Cassinelli

Great choice of beers, fast order processing. And they delivery almost everywhere!

Posted 1 week ago

Peter Irwin

Easy to order and very quick delivery

Posted 1 week ago

Guest

Quick and easy service. Thank you!

Posted 1 week ago

Sam Moss

These are really lovely beers. I googled them and this company were selling them the most reasonable price. They arrived very prompt and pagaged extremely well.

Posted 1 week ago

Guest

Fantastic selection, best prices by far over other similar companies (Beerhawk and Beers of Europe). Service was great and quick. I purchased 12 different Belgian beers as a present for my husband. He was so impressed with the prices that he'll definitely be buying more himself in the future.

Posted 1 week ago

Peter Emsley

Hard to get beers like Troubador at OK prices-came on time

Posted 1 week ago

charlesq crook

best prices, best stock, good delivery

Posted 1 week ago

Charlie steward

Quick and easy

Posted 1 week ago

steven pilling

very quick service goods arrived in good order and as ordered , nice range of product

Posted 1 week ago

Susan Maher

Fast delivery .. good packaging.. would use again . Thank you

Posted 1 week ago

Stuart McNeill

Beer was unreal, no hangover in the morning????????????

Posted 2 weeks ago

Più Relax Giacometti Mattia

Servizio Top spedite in Italia in 3 giorni ottimo imballo vasta scelta di birre

Posted 2 weeks ago

Guest

Good beer and decent delivery time.

Posted 2 weeks ago

Mark Miller

Great selection of beer, very quick delivery. Will be using again

Posted 2 weeks ago

Rob Bailey

Fantastic Service, Super quick, well packed, great beer, reasonable price

Posted 2 weeks ago

Giorgio Previtera

Really positive experience, I received one wrong beer by mistake and these guys promptly sent me the right one for free :)

Posted 2 weeks ago

Alistair Joy

Order beer, beer arrives as requested. Couldn't find anywhere better to get hacker pschorr weiss

Posted 2 weeks ago

roy magee

Efficient service. Beers as described.

Posted 2 weeks ago

james o'neill

good service excellent product

Posted 2 weeks ago

Mark Elsome

Had a slight problem with the Beer Merchants website ordering system with regard to the lack of a confirmatory e-mail of my order, which forced me to contact them with an enquiry. However once this was quickly sorted out the order was confirmed and the package arrived the next day without further problems. Hence, thanks to the efficient way they dealt with my problem and the speed of delivery, I would definitely use them again.

Posted 2 weeks ago

Stephen Clarke

arrived on time, in good condition, as described, no complaints, thanks

Posted 2 weeks ago

keith mccleary

great deal oan a great beer at a time of year when its hard to get hold of, I shall be coming back to your web site in future to get minced oot ma nut,

Posted 2 weeks ago

Einar Frafjord

Good service, quick shipping. Overall happy with shopping at beer-merchants

Posted 2 weeks ago