During this period we are experiencing a large number of orders which have affected our estimated delivery times, we are doing our upmost to get orders out as quick as possible but the delivery timeline is currently sitting between 3-5 working days. We take great pride in our delivery service, and offer the quickest, safest and cheapest in the UK. Every order is shipped on an overnight service via Parcel Force in our specially reinforced boxes. we aim to get your order with you within 2 – 4 working days Not only do we deliver direct to your door, we can also deliver to your place of work or Doddle pick-up point and if you order by midday on Wednesday you should have your order in time for the weekend!
If you are not home when the couriers come to deliver, they will leave a calling card and you can arrange for a redelivery at your convenience, or alternatively, you can collect from your local Post Office.
Charges are as follows:
UK Mainland (Mon – Fri) £4.95 (free on orders over £50)
UK Mainland (Saturday*) £12 (£7.05 on orders over £50)
UK Highlands & Islands £9 (£4.05 on orders over £50)
Channel Islands £13 (£8.05 on orders over £50)
Isle of Man £13 (£8.05 on orders over £50)
Northern Ireland £13 (£8.05 on orders over £50)
*Please note; Saturday service is unfortunately not available to UK Highlands & Islands, Isle of Man or Northern Ireland addresses. All orders placed on the Saturday service must be completed no later than midday on Thursday to be delivered on the Saturday of the same week.
For smaller items and clothing, we will ship via Royal Mail on a first class service (usually delivered within 2 days from shipping), priced at £3.50
Europe Zone 1: Austria, Belgium, Germany, Ireland, Luxembourg, Netherlands £14.95
Europe Zone 2: Czech Republic, France, Hungary, Italy, Monaco, Slovakia, Slovenia, Spain £14.95
Europe Zone 3: Croatia, Denmark, Finland, Liechtenstein, Poland, Portugal, San Marino £19.95
Europe Zone 4: Bulgaria, Greece, Romania £26.95
Europe Zone 5: Andorra, Bosnia, Estonia, Gibraltar, Latvia, Lithuania £32.95
Non EU: Norway, Switzerland £48.95 (including import taxes)
Unfortunately due to customs changes we are unable to ship any alcohol outside of the European countries listed above at the moment.
Please allow 5-7 working days for international delivery
our delivery system in detail
You will first receive an order confirmation e-mail, followed by a shipment confirmation e-mail from Beer Merchants and our courier giving you details of your delivery with a consignment number for you to track your order on the couriers site. If you have checked out as a registered customer, rather than a guest and your order has been dispatched it will show as complete in your user account page. The courier can be instructed to leave with a neighbour, you will then be carded and informed where the parcel has been left.
Parcelforce like most couriers will leave a card with contact details for you to arrange another delivery should you be out. If the courier is not contacted, they will automatically try to deliver your beers on the next two consecutive days, leaving a contact card on the first day and a card to advise of the consignment being returned to the depot on the second.
If you live in a multi-occupancy building, please can you make sure that we have correct contact details, access information and anything else you may feel necessary to assist in the delivery of your beer. If your order cannot be delivered, your card to inform you that your order has been held may not also get to your door. We are not able to leave parcels in a communal area.
Should the goods then be returned to Beer Merchants after all attempts have failed, we will issue a full credit, or re-despatch on your instruction with the original delivery cost charged against your account. We require a signature on all parcels delivered.
Please note that we do try to minimise packing and will send multiple mixed case orders in the same case as this makes packing cheaper and more enviromentally freindly.
Christmas & Peak Season
At certain times of the year we experience extra load on our services. When this happens we always take on extra hands to get the beer to you within three working days, but please allow five particularly at peak times such as Christmas and for big beer launches.
Totally amazing. Perfect beer, perfect delivery.....yum! 😊🥰
Provide what you ask form in excellent condition and time
Great selection and service
Excellent beers, reasonable prices and fast efficient service.
Good delivery time and securely packaged, a most efficient company
Great product and service
Great service, quickly delivered and had the Bruges beer I’d been hunting for for ages! Will be a regularly customer.
Lockdown life saver - excellent service , superb beers , very impressed - will be a regular customer liver permitting .
Excellent service deliverd promptly.
Excellent service and quick delivery. Have recommended to several friends.
Very good beer selections and a very good delivery service
Lots of choice at competitive prices. I couldn't find what I was looking for anywhere else for better. I will be ordering again
Great selection of beers very reasonably priced and such quick delivery! If you're ever in Hackney Wick Beer Merchants Tap is very much recommended, even larger selection and lovely surroundings. Best in the area for my money!
Quality German beers and a new sampler ...well packaged, swift delivery with a smile and enjoyed with an even bigger one ...will be returning 🍺🍺🇩🇪
Great service and also a great selection. They had what I wanted and it was delivered sooner than they said it would. Nice one
Quick, easy, well packaged and very good quality. Will definitely be using again.
Ordered a variety of beers (cans and bottles) during lockdown over a bank holiday weekend and still arrived by the Tuesday. Was very well packaged and beers were great, will definitely be shopping here again!
Ordered as a present to be delivered as couldn't visit due to lockdown. Very happy with everything, good choice, good prices and fast delivery. Birthday boy very happy with his box of German beers and glass - perfect present!!
Loved the variety of wheat beers available! Would highly recommend
Excellent service, ordered 12 beers for delivery to my son for his birthday in lockdown and all went very smoothly. I then placed an order for my husbands birthday and again excellent service. Stocked the difficult to find beers and I will use them again. Well packaged items a quick delivery in these challenging times!
Great service, delivered quickly.