We take great pride in our delivery service, and offer the quickest, safest and cheapest in the UK. Every order is shipped on an overnight service via Parcel Force in our specially reinforced boxes. We aim to deliver your beer with three working days, but it is often a lot quicker. Not only do we deliver direct to your door, we can also deliver to your place of work or Doddle pick-up point and if you order by midday on Wednesday you should have your order in time for the weekend!
If you are not home when the couriers come to deliver, they will leave a calling card and you can arrange for a redelivery at your convenience, or alternatively, you can collect from your local Post Office.
Charges are as follows:
UK Mainland (Mon – Fri) £4.95 (free on orders over £50)
UK Mainland (Saturday*) £12 (£7.05 on orders over £50)
UK Highlands & Islands £9 (£4.05 on orders over £50)
Channel Islands £13 (£8.05 on orders over £50)
Isle of Man £13 (£8.05 on orders over £50)
Northern Ireland £13 (£8.05 on orders over £50)
*Please note; Saturday service is unfortunately not available to UK Highlands & Islands, Isle of Man or Northern Ireland addresses. All orders placed on the Saturday service must be completed no later than midday on Thursday to be delivered on the Saturday of the same week.
For smaller items and clothing, we will ship via Royal Mail on a first class service (usually delivered within 2 days from shipping), priced at £3.50
Europe Zone 1: Austria, Belgium, Germany, Ireland, Luxembourg, Netherlands £14.95
Europe Zone 2: Czech Republic, France, Hungary, Italy, Monaco, Slovakia, Slovenia, Spain £14.95
Europe Zone 3: Croatia, Denmark, Finland, Liechtenstein, Poland, Portugal, San Marino £19.95
Europe Zone 4: Bulgaria, Greece, Romania £26.95
Europe Zone 5: Andorra, Bosnia, Estonia, Gibraltar, Latvia, Lithuania £32.95
Non EU: Norway, Switzerland £48.95 (including import taxes)
Unfortunately due to customs changes we are unable to ship any alcohol outside of the European countries listed above at the moment.
Please allow 5-7 working days for international delivery
our delivery system in detail
You will first receive an order confirmation e-mail, followed by a shipment confirmation e-mail from Beer Merchants and our courier giving you details of your delivery with a consignment number for you to track your order on the couriers site. If you have checked out as a registered customer, rather than a guest and your order has been dispatched it will show as complete in your user account page. The courier can be instructed to leave with a neighbour, you will then be carded and informed where the parcel has been left.
Parcelforce like most couriers will leave a card with contact details for you to arrange another delivery should you be out. If the courier is not contacted, they will automatically try to deliver your beers on the next two consecutive days, leaving a contact card on the first day and a card to advise of the consignment being returned to the depot on the second.
If you live in a multi-occupancy building, please can you make sure that we have correct contact details, access information and anything else you may feel necessary to assist in the delivery of your beer. If your order cannot be delivered, your card to inform you that your order has been held may not also get to your door. We are not able to leave parcels in a communal area.
Should the goods then be returned to Beer Merchants after all attempts have failed, we will issue a full credit, or re-despatch on your instruction with the original delivery cost charged against your account. We require a signature on all parcels delivered.
Please note that we do try to minimise packing and will send multiple mixed case orders in the same case as this makes packing cheaper and more enviromentally freindly.
Christmas & Peak Season
At certain times of the year we experience extra load on our services. When this happens we always take on extra hands to get the beer to you within three working days, but please allow five particularly at peak times such as Christmas and for big beer launches.
Keep up the good work!
Excellent service and website very easy to navigate
very good service arrived spot on time
Great selection of beers, good incentive to become a member, speedy delivery
Good range of beer types. Some bit pricey but avoided those. I chose selection of beers not available in high street. Have yet to try as doing Dry Jan, lol
Found specific product I wanted at a great price and with prompt delivery
Excellent service all round. Great choice and super efficient delivery. Have used before and will most certainly use again (as have a taste for Belgian beer!)
They have a great collection and their taproom is maybe the best in London in my opinion. I recently bought 3 bottles to be delivered, but I was refunded for 1 of them before receiving the other two. It was a shame to only receive two - I'm guessing their website incorrectly thought there was 1 bottle left when in fact they had sold out. I would probably have got another bottle if I'd known - I want to get enough beers to make it worth paying for delivery, so I would have preferred them contacting me, and asking if I'd like to pick something else to add to my order.
Great beer & great service
Fantastic choice ! Wonder if there is wholesale pricing to
No problems whatsoever this was the second time I have place an order. Whilst I'm not a big spender on such things, this was a great Birthday present with a timely arrival. Would use again and recommend to others.
Super quick service, highly competitive prices and easy to use website. Would use again.. When the stocks run dry again :-)
Great service, very quick delivery
Absolutely fantastic service and products with quick secure delivery.
Brilliant service and speedy as I needed! (Plus they stock Kona beer, which is pretty cool by me)
Quick and efficient.
Good prices. Easy to use website and a great selection of the latest beers!
Very Good service ,knew when it was going to arrive,so you could plan your day,very very pleased
Great service - ordered just over a week before Christmas and delivered within 24 hours. Can't ask for more. Well done Beer Merchants, would recommend to anyone.
Quick delivery and as described. Perfect beer and glass too. Very happy.
Easy website to use and delivery was as promised with good indication of progress all the way through. Products all in good condition and as described.