We take great pride in our delivery service, and offer the quickest, safest and cheapest in the UK. Every order is shipped on an overnight service via Parcel Force in our specially reinforced boxes. We aim to deliver your beer with three working days, but it is often a lot quicker. Not only do we deliver direct to your door, we can also deliver to your place of work or Doddle pick-up point and if you order by midday on Wednesday you should have your order in time for the weekend!
If you are not home when the couriers come to deliver, they will leave a calling card and you can arrange for a redelivery at your convenience, or alternatively, you can collect from your local Post Office.
Charges are as follows:
UK Mainland (Mon – Fri) £4.95 (free on orders over £50)
UK Mainland (Saturday*) £12 (£7.05 on orders over £50)
UK Highlands & Islands £9 (£4.05 on orders over £50)
Channel Islands £13 (£8.05 on orders over £50)
Isle of Man £13 (£8.05 on orders over £50)
Northern Ireland £13 (£8.05 on orders over £50)
*Please note; Saturday service is unfortunately not available to UK Highlands & Islands, Isle of Man or Northern Ireland addresses. All orders placed on the Saturday service must be completed no later than midday on Thursday to be delivered on the Saturday of the same week.
For smaller items and clothing, we will ship via Royal Mail on a first class service (usually delivered within 2 days from shipping), priced at £3.50
Europe Zone 1: Austria, Belgium, Germany, Ireland, Luxembourg, Netherlands £14.95
Europe Zone 2: Czech Republic, France, Hungary, Italy, Monaco, Slovakia, Slovenia, Spain £14.95
Europe Zone 3: Croatia, Denmark, Finland, Liechtenstein, Poland, Portugal, San Marino £19.95
Europe Zone 4: Bulgaria, Greece, Romania £26.95
Europe Zone 5: Andorra, Bosnia, Estonia, Gibraltar, Latvia, Lithuania £32.95
Non EU: Norway, Switzerland £48.95 (including import taxes)
Unfortunately due to customs changes we are unable to ship any alcohol outside of the European countries listed above at the moment.
Please allow 5-7 working days for international delivery
our delivery system in detail
You will first receive an order confirmation e-mail, followed by a shipment confirmation e-mail from Beer Merchants and our courier giving you details of your delivery with a consignment number for you to track your order on the couriers site. If you have checked out as a registered customer, rather than a guest and your order has been dispatched it will show as complete in your user account page. The courier can be instructed to leave with a neighbour, you will then be carded and informed where the parcel has been left.
Parcelforce like most couriers will leave a card with contact details for you to arrange another delivery should you be out. If the courier is not contacted, they will automatically try to deliver your beers on the next two consecutive days, leaving a contact card on the first day and a card to advise of the consignment being returned to the depot on the second.
If you live in a multi-occupancy building, please can you make sure that we have correct contact details, access information and anything else you may feel necessary to assist in the delivery of your beer. If your order cannot be delivered, your card to inform you that your order has been held may not also get to your door. We are not able to leave parcels in a communal area.
Should the goods then be returned to Beer Merchants after all attempts have failed, we will issue a full credit, or re-despatch on your instruction with the original delivery cost charged against your account. We require a signature on all parcels delivered.
Please note that we do try to minimise packing and will send multiple mixed case orders in the same case as this makes packing cheaper and more enviromentally freindly.
Christmas & Peak Season
At certain times of the year we experience extra load on our services. When this happens we always take on extra hands to get the beer to you within three working days, but please allow five particularly at peak times such as Christmas and for big beer launches.
Quick depatch, beer and glass arrived with no damage, will buy from again.
Excellent range of beers fast delivery and good prices
I'll be using them again. :-)
Very efficient and quick turnaround!
The order, which was a gift, arrived swiftly. The product was already known to be good, hence the order;-) Thank you.
Great, fast service
I will order again from them
Good prices, fantastic quality and prompt delivery. A perfect formula.
Great service. Lots choices and lovely quick delivery.
Fantastic overall service Including the website, selection of beers, price and on top of all that super divers time.
Quick delivery good product at good price.
First time Using and my husband and his mates were very happy will definitely use again. 👍😁
They had the beer I was after and delivered it promptly. Can’t ask for more than that.
Easy ordering, very reasonable prices, excellent delivery information and tracking. Can't fault them!
Great product, really well packaged to ensure no breakages during transit. Very pleased.
Price for beer was really good - delivery was fast - and packaging was safe and all cardboard. No plastic which is great! Pleased :)
Excellent service and delivery time, well worth doing again
Superb selection of craft beers, swiftly delivered.
Great selection and having the option to collect as just down the road is ideal.