Contact Us

Please do not hesitate to contact us with any questions or comments you may have. Your enquiry and/or comments will be handled more efficiently if you contact us via the site's enquiry form at the bottom of this page.

E-mail us

For Product enquiries:
info@beermerchants.com

For Trade enquiries:
info@cavedirect.com
cavedirect.com

By phone

However, should you wish to contact us by telephone, please call Customer Services on 01622 710 339 between 9:00 – 5.00 pm (answer machine operates out of these hours). While we endeavour to answer all calls personally, there will be times when you will be prompted to leave a message and we will call you back.

By Letter

Beer Merchants
Unit B10 Larkfield Trading Estate
New Hythe Lane

Larkfield
Kent
ME20 6SW

Enquiry Form

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Beermerchants Reviews

4.63 Average

2386 Reviews

Anonymous

Great selection, fast delivery

Posted 6 hours ago

Helen Marshall

A superb online retailer. I've ordered from many online beer retailers (Beer Hawk; Master of Malt etc.), Beer Merchants is superior to all of them. All the beer I wanted was in stock and at a good price. The delivery was super speedy AND there was 20% off....Amazing. I will never use any other beer retailer ever again! Thanks Beer Merchants!

Posted 7 hours ago

Anonymous

Great service! They had the beer I wanted at a really good price, the website is simple to use, I placed an order, it was delivered within given time bracket, no issues, I am happy.

Posted 7 hours ago

Guest

very good service

Posted 7 hours ago

Anonymous

Excellent selection of beers and the 20% off really helped improve my coronavirus stocks, very slow website but probably due to such high numbers of people using it at one (although not sure why my basket kept deleting)

Posted 7 hours ago

Anonymous

Good choice. Rapid delivery.

Posted 7 hours ago

sIMON rATHBORNE

Excellent selection of beer and delivered in good time

Posted 8 hours ago

Ronnie Hall

The order was slightly wrong. However the issue was quickly sorted in a professional way. Can't ask for more than that

Posted 8 hours ago

Anonymous

Very good price on a sale case. Interesting range of beers, prompt delivery and well packaged. Would order again.

Posted 8 hours ago

Alex Pink

Excellent beer. Given the current circumstances their service and delivery exceeded all expectations.

Posted 8 hours ago

Guest

Have used the Beermerchants for some time now, and the service and products are top notch. Always pleased to receive my orders and even more to drink the beer! Thanks team.... Great job

Posted 8 hours ago

Craig Donnelly

Really good service and delivered quickly. Good price too.

Posted 8 hours ago

Anonymous

Great selection of beer and reasonable prices.

Posted 8 hours ago

Paul mcmenamin

Speedy service and great (promotional) discount on normal price, and the beers had a long best before date - so excellent service overall from Beer Merchants!

Posted 8 hours ago

Anonymous

Perfect! Quick delivery!

Posted 8 hours ago

David Mildom

Thanks so much for not just not scalping prices but actually reducing them in this tricky time. As a no more than sporadic user it won't be forgotten. Your delivery made a virtual pub with my old Brussels crew a humdinger. We had a member in each of Helsinki, Cincinnati and Delft. I won the beer selection. Thanks!

Posted 8 hours ago

Anonymous

Excellent service and value for money especially during these difficult times. I will definitely be ordering you guys again!

Posted 9 hours ago

Anna Robson

Got my order slightly wrong and gave me a stout instead of a pale ale. But overall, good prices and it came quickly.

Posted 9 hours ago

Anonymous

Easy to order online and quick delivery.

Posted 9 hours ago

Dean Thomas

Packaging could be "optimised" to use less materials? Appreciate you need to protect the beers, but there's a lot of dead space in the boxes.

Posted 13 hours ago

Anonymous

Beers are excellent. Biggest issue is the web-page. It is unusable because it is so slow. I wanted to reorder and i haven't managed to do it.

Posted 14 hours ago

Mark Millais

Very happy with the beer,disappointed that three out of six glasses had cracks in them presumably from knocks in transit

Posted 15 hours ago

Paul Hill

Beer Merchants are a decent company but I prefer the delivery of beers of Europe.

Posted 15 hours ago

Simon Evans

Excellent beers, delivered well packaged and quickly, at a fantastic price. I will definitely be ordering again.

Posted 16 hours ago

Anonymous

Excellent choice and speedy service. Thanks

Posted 16 hours ago

Graham Speechley

Delivery on time and as described. Excellent service in these challenging times. Thank you.

Posted 16 hours ago

Guest

Thank you very much Your service was excellent and easy to use the items arrived on time and in good condition Will not hesitate to use you again Thanks you again Malcolm

Posted 16 hours ago

Anonymous

Great products and support to small breweries, dispatched quickly and delivered within 24 hours

Posted 17 hours ago

Guest

Even in these difficult times delivery was prompt and beer superb

Posted 17 hours ago

Guest

Excellent service and a good price for 12 bottles of Paulaner Dunkel. Beautiful beer to sip and relish and brings back memories of a great visit to Munich last September. Highly recommended. Both the beer and the service provided by Beer Merchants

Posted 17 hours ago

Guest

Beers arrived safely and in good condition thanks

Posted 17 hours ago

Simon Boon-Hill

Great beer selection, efficiently delivered.

Posted 17 hours ago

jonathan Jacobs

Ordered my Delirium beer and glass from them recently - very pleased with my purchase. With the discount applied I actually ended up almost getting the glass for nothing compared to Tesco price for this beer.

Posted 17 hours ago

Geoff Lloyd

Great choice and great service - shame so much is out of stock

Posted 1 day ago

Mark Butcher

Good price, easy website to use, fast delivery.

Posted 1 day ago

Derek Hawkins

Great service quick delivery and quality beers what else can you ask for

Posted 1 day ago

Anonymous

Good range of beers and not bad prices -would like to see more offers on mixed cases or the ability to get a discount if you buy a certain number of single cans/bottles. Recommend Solvay Society beers if you like something crafty with a Belgian twist.

Posted 1 day ago

Peter thorne

Very simple process to order quality beer. Well packed and very quickly despatched, Very impressed!

Posted 1 day ago

Lee Donovan

Very good service, easy to use website and great prices

Posted 1 day ago

Anonymous

Great service, great selection of beers. Highly recommended!

Posted 1 day ago

Andy Devine

Great selection of beers and quick delivery. Would definitely order from them again.

Posted 1 day ago

Anonymous

Excellent service , especially under the current circumstances. Ordered Friday and delivered Monday with regular updates in between. Great on price & also qualified for free delivery. Brilliant !

Posted 1 day ago

Catherine Geddes

Great beers and arrived before we expected in the far northwest highlands. Very welcomed very pleased with service.

Posted 1 day ago

Jonathan Atkinson

The selection of beers is fantastic. I got them within 3 days which was great The only problem I had was that 2 bottles were broken and 1 wasn't sent as it wasn't in stock! I had to contact them to find this out and get a refund. Would and have ordered again. Let's see how these ones turn out!!

Posted 1 day ago

Anonymous

Really quick, efficient service - thanks!

Posted 1 day ago

Anonymous

Very good price, Quick delivery, what more could you want!!

Posted 1 day ago

James Cosham

Good delivery and excellent range of beer

Posted 1 day ago

Tom Morgan

Delivered promptly and well. Maybe need to look At packaging options for smaller orders. I ordered 3 beers (what they had left in stock at the time) and they delivered it in a box for 12 beers. All cardboard and recyclable but seems a waste, when a smaller 4/6 pack option would be ideal for orders like mine. Will be using again however!

Posted 1 day ago

Ricky Roberts

Great price and super fast delivery. What more does one need?! Will definitely be using them again.

Posted 1 day ago

Anonymous

Awesome, thanks for keeping my beer stocks up during this crisis πŸ‘

Posted 1 day ago

James Stokes

Brilliant selection of worldwide beer! Website is very slow though.

Posted 1 day ago

David Hughes

Delivered as required. Too many items not available though.

Posted 1 day ago

Guest

Great selection and competitively priced. The service was excellent. A few of what I selected ended up being out of stock but they were bin ends so it’s understandable, especially under the current Coronavirus restrictions. I will be ordering again, thanks!

Posted 1 day ago

Anonymous

Excellent mixed case of German beers, delivered quickly. Will be buying again.

Posted 1 day ago

Tony Scott

Excellent service, ordered 25 Belgian Trappist ales and they were delivered in 2 days. Very satisfied with their service.

Posted 1 day ago

Anonymous

Great beers, prices and service! What’s not to like :)

Posted 1 day ago

Adam Dimmock

Very pleased - good prices, good communication and fast delivery. Will use again.

Posted 1 day ago

Robert Easton

Ordered Kona beers on the 19th March and were delivered on the 24th March, great service and beers at good price as well.

Posted 2 days ago

William Stansfield

Despite I presume a huge increase in demand for beer deliveries there was no real delay to thre delivery. Great selction of beer which almost makes up for not being able to attend BM Tap

Posted 2 days ago

Anne Harris

Easy to order, prompt delivery, great beer, -Thanks

Posted 2 days ago

David Newton

Very well packed. quick delivery; professional throughout

Posted 4 days ago

Terry Stuart

Always fantastic service, only reason I don't always use them everytime is around price, however when discounts made the cost stacks up. Superb company.

Posted 5 days ago

John Norton

great beer and delivery

Posted 5 days ago

Anonymous

great service and very good value: quick delivery and packed well.

Posted 5 days ago

Anonymous

I have used them before and had the same very good experience as then. Recommended.

Posted 5 days ago

Anonymous

All beers arrived as ordered and promptly

Posted 5 days ago

Yvonne Lindley

Brilliant selection. Fast delivery. Easy to use. Will be ordering again in another couple of weeks! Cheers!

Posted 5 days ago

Terry Machin

Great selection full of rare brews and efficient delivery. Tops.

Posted 5 days ago

Anonymous

Great choice and great service

Posted 5 days ago

Anonymous

Great selection of beer but website needs to be made much slicker, very cumbersome at times (unlike the drinking of the beer!).

Posted 5 days ago

carol barbero

Great service great beers 🍺

Posted 6 days ago

Anonymous

Fantastic service. Fast and well packaged delivery, cheers!

Posted 6 days ago

Matty Fitch

Beer merchant has a very easy-to-use website which makes purchasing items quicker and more efficient. Also have a very quick delivery system

Posted 6 days ago

neil weston

Really good, quick & easy transaction & delivery when expected. All good

Posted 6 days ago

Kayleigh Armstrong

Excellent service, easy checkout and super fast delivery. The range of beers on offer is superb and I've enjoyed everything I ordered. Will definitely buy from again!

Posted 6 days ago

Hilary Figg

My son threw me a challenge to find him a beer he'd had in Austria. He said he'd love me forever.πŸ₯°πŸ₯° Well I found it on your website, bought it and it was delivered 2 days later. Excellent service and good prices. Thank you.πŸ‘πŸ‘

Posted 6 days ago

Anonymous

Extremely happy with purchase of German and Belgian beer cases from BM. Items were promptly dispatched, so I could enjoy them next afternoon. Content of cases 100% to my taste.

Posted 6 days ago

Anonymous

I will never buy my beer from a supermarket again! Fast delivery and great prices. A++++

Posted 6 days ago

Guest

Great selection. Nice website. Quick delivery. Excellent packaging. Perfect experience for me.

Posted 6 days ago

Federico lantschner

Decent price, great range of beers, very fast delivery!

Posted 1 week ago

Alannah Harton

Quick delivery, safe packaging. Bought as a present for my brothers 18th birthday as we were meant to be going to Germany to celebrate but with coronavirus, that wasn't possible, so German beer at home was the next best thing! Thank you

Posted 1 week ago

Guest

Fast delivery. Excellent beer selection.

Posted 1 week ago

Martin O

Excellent service, great selection of beer

Posted 1 week ago

John Warner

Excellent service, and good value, interesting beers

Posted 1 week ago

Robin Porter

Bought a mixed box as a gift. Fast delivery and the beer selection was thourghly enjoyed.

Posted 2 weeks ago

Anonymous

Ordered on the Sunday and delivered by Tuesday. Brilliant! Will definitely order with Beer Merchants again.

Posted 2 weeks ago

Anna Scheutz

Orders are always delivered quickly and well packaged. When I want to try new beers, or just get something a bit more fun than what the normal supermarket offers this is a good place to start.

Posted 2 weeks ago

Andrew Waters

first class

Posted 2 weeks ago

Guest

Interesting selection and good service, somewhat let down by issues with delivery partner. It took 2 weeks for the order to arrive. They did put in plenty of effort to assist with the delivery people, which was much appreciated. Many thanks.

Posted 2 weeks ago

Martyn Wilkins

Very good selection of beers at competitive prices. Well packed and delivered promptly.

Posted 3 weeks ago

Pamela Salmon

Super fast service. Excellent product quality. Arrived in super fast time and perfect condition

Posted 3 weeks ago

Brian Woods

My first time dealing with Beer Merchants, and they we're very good and professional, can't remember if my package arrived the next day or day after, but it was a speedy delivery, and I was kept informed as to what time of day it would arrive . The beers and glass were well packaged. Will definitely use again.

Posted 3 weeks ago

Anonymous

Delivered quickly and well packaged

Posted 3 weeks ago

Anonymous

Extremely fast service. I recommend using these. I bought beer from them as a gift for my sister. She loves a Belgian beer that cannot be obtained in the UK. Easy ordering process & very efficient delivery. Will use again.

Posted 3 weeks ago

Anonymous

Service was the best!

Posted 3 weeks ago

Noel Feldman

Speedy delivery of my favourite beer at a reasonable price. Thank you.

Posted 3 weeks ago

Anonymous

Excellent quick delivery

Posted 4 weeks ago

Anonymous

Very quick delivery

Posted 4 weeks ago

sARA CHANDLER

Excellent service and a great variety of unusual independent beers and stouts.

Posted 4 weeks ago

Anonymous

fast shipping although rather slow on information giving concerning dhl and tracking

Posted 4 weeks ago