Contact Us

Please do not hesitate to contact us with any questions or comments you may have. Your enquiry and/or comments will be handled more efficiently if you contact us via the site's enquiry form at the bottom of this page.

E-mail us

For Product enquiries:
info@beermerchants.com

For Trade enquiries:
info@cavedirect.com
cavedirect.com

By phone

However, should you wish to contact us by telephone, please call Customer Services on 01622 710 339 between 9:00 – 5.00 pm (answer machine operates out of these hours). While we endeavour to answer all calls personally, there will be times when you will be prompted to leave a message and we will call you back.

By Letter

Beer Merchants
Unit B10 Larkfield Trading Estate
New Hythe Lane

Larkfield
Kent
ME20 6SW

Enquiry Form

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Beermerchants Reviews

4.65 Average

1301 Reviews

Syerita Williams

Will be placeing another order very soon as the service was great.

Posted 1 hour ago

Anonymous

Great selection and prompt delivery

Posted 13 hours ago

Anonymous

Great beer and fast delivery! Always a sure way to surprise my boyfriend.

Posted 5 days ago

Anonymous

Top service every time

Posted 5 days ago

Simon Whitcher

Quick turn around on the order. I also had an issue with my order when it arrived, but it was resolved quickly by the team.

Posted 5 days ago

Helen Ashworth

Excellent customer service, they didn’t have one of my beers so called me and arranged a very nice replacement! Thanks.

Posted 5 days ago

Ross Morrison

Good service, The team had a few issues in regards to sending the beer but they handled it like champs. Got a alterntaive beer and sent for first class post. Overall they dealt with the sitation like champs.

Posted 5 days ago

Anonymous

Good value bin ends . You have to cope with Parcelforce which just adds to the excitement of not knowing when ale will appear ( until an hour away)

Posted 5 days ago

Anonymous

Great beers, only place I could get them. Thank you!

Posted 5 days ago

Anonymous

Good selection and delivery

Posted 6 days ago

Anonymous

Good selection of ales. All beers included. Speedy and well informed delivery.

Posted 1 week ago

Anonymous

Great beers, great service

Posted 1 week ago

Mike Carvil

When something is out of stock, they give me an option to refund or something else. Also always have something new to try

Posted 1 week ago

Anonymous

Fast delivery and very reasonably priced. I love both the blonde and the brown Brugse Zot, beautifully brewed

Posted 1 week ago

Anonymous

Great beer at a good price. Could be slightly quicker on the delivery time but didn't take too long

Posted 1 week ago

Anonymous

They send me beer in the post, why wouldn’t I be happy???

Posted 1 week ago

joyce fielden

i had trouble with the delivery company but I rang Beer Merchants and they solved it straight away thank you

Posted 1 week ago

Anonymous

Overall good service. Prompt dispatch and delivery.

Posted 1 week ago

Mike Wright

Easy to order on their site kept you up to date if progress if parcel and it arrived when they said it would. Great company and great service will definetly use again

Posted 2 weeks ago

Peter Robinson

Good choice of beers. Easy to use web site. Excellent delivery service

Posted 2 weeks ago

Anonymous

Good selection of beers, good customer service. Just delivery agent is letting you down - would be good to at least have an option to have someone else other than Parcel Force.

Posted 2 weeks ago