Contact Us

Please do not hesitate to contact us with any questions or comments you may have. Your enquiry and/or comments will be handled more efficiently if you contact us via the site's enquiry form at the bottom of this page.

E-mail us

For Product enquiries:
info@beermerchants.com

For Trade enquiries:
info@cavedirect.com
cavedirect.com

By phone

However, should you wish to contact us by telephone, please call Customer Services on 01622 710 339 between 9:00 – 5.00 pm (answer machine operates out of these hours). While we endeavour to answer all calls personally, there will be times when you will be prompted to leave a message and we will call you back.

By Letter

Beer Merchants
Unit B10 Larkfield Trading Estate
New Hythe Lane

Larkfield
Kent
ME20 6SW

Enquiry Form

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Beermerchants Reviews

4.63 Average

2261 Reviews

Anonymous

Fast delivery, good service!

Posted 47 minutes ago

Raymond Myatt

Excellent service prompt delivery I would order again I am now enjoying my beer

Posted 1 hour ago

Guest

I Was Very Happy With my Products..will Definitely Use Beer Merchants In The Future..larry

Posted 23 hours ago

Guest

It’s very useful to be able to buy my favourite beer as it isn’t available everywhere. They sent the beer out soon enough and, I think packed it as best as glass bottles can be. There’s always a risk with something spending a lot of miles in transit that one can leak and one did, and they refunded me for it. So that was good customer service.

Posted 3 days ago

Anonymous

Excellent

Posted 4 days ago

Linda Robertson

Excellent choice of beers and speedy delivery, thank you.

Posted 6 days ago

Carl Garner

Stumbled across them looking for some British breweries and found everything I needed. Would highly recommend them

Posted 1 week ago

Guest

I made an order late Thursday morning and my order was delivered the next afternoon!! I phoned Customer Services before I ordered as there was an item online that seemingly was in stock but you could not add to basket. They sorted it in few minutes and I completed my online order in no time. This was my first order but from my experience I will be using them again. They offer a wide range of beers and as a Belgium beer drinker I appreciate be able to get some of my favourite beers so quickly that can’t be bought on the high-street. The only slight reservation I had was that one of the packages was slightly opened. Nothing was damaged or missing and from my limited experience of their customer services I would think they would sort it out very efficiently and in a satisfactory way. Perhaps items are packed a little too quickly but this comes from wanting to provide such a speedy service. I guess the speed of delivery and their confidence in their own customer service outweighs the occasional breakage or missing items. From my only experience so far I would thoroughly recommend this company and wish them continued success!

Posted 1 week ago

Anonymous

very quick delivery

Posted 1 week ago

Catherine Vichare

Excellent speedy service!

Posted 1 week ago

Andrea Mckechnie

Excellent service fast and good price. Got exactly what I wanted for a hubby who misses good Belgium beer 🍺

Posted 1 week ago

Vicky Isaac-Hewett

Excellent service, good selection, packaging and very quick delivery.

Posted 1 week ago

Anonymous

Great service

Posted 1 week ago

Lynnette Freeth

Great service. Quick delivery. Ordered a few times now and highly recommend.

Posted 1 week ago

Anonymous

Very helpful team. Great beers !!!

Posted 2 weeks ago

Guest

Ordered some White Lies beer from here and was pleased with the service. Items arrived quickly and really well packaged. Would definitely use again and recommend the company to others. Daryl.

Posted 2 weeks ago

Kristian Senior

Excellent beers and very quick delivery

Posted 2 weeks ago

Andy Ayers

Placed and received my first order with Beer Merchants with ease. Delivery was prompt and fare price for delivery cost. Good selection of beers, would use again.

Posted 2 weeks ago

Paul Lavery

Excellent Service. Delivery to NI the next day.

Posted 2 weeks ago

Linda Carpenter

Excellent service thoroughly recommend

Posted 2 weeks ago

Reece Shanahan

Finding a delirium tremens in a 750ml bottle is hard so for a site to have it does me a great favour

Posted 2 weeks ago